A Work Package defines a piece of work assigned to a delivery team, including expected outputs, controls and ways of working. It is where governance meets actual work instead of just admiring it from afar.
When to use this template
- Hand work to a team formally
- Clarify delivery expectations
- Set tolerances and quality criteria for a defined scope
What it helps you capture
- Work scope and references
- Named team members and roles
- Techniques, tools and process
- Communication flow and quality criteria
Who usually owns it
- Project Manager
- Team Lead
Practical use in an ICT project
Example: a Work Package may assign a team the delivery of a customer portal feature set, including scope, quality expectations, tools, roles and reporting cadence.
Related Glidepath processes
Related templates
Book a consultation if you want help tailoring this template to your project governance approach.