The Issue Register records formal issues and change requests that affect the project. It provides the backbone for escalation, prioritisation and issue reporting.
When to use this template
- Log issues consistently
- Track change requests
- Support formal issue reporting and escalation
What it helps you capture
- Issue type and description
- Raised by and date
- Impact, urgency and priority
- Current stage and close date
Who usually owns it
- Project Manager
- Project Support
Practical use in an ICT project
Example: Issue Register is useful on an ICT project where the team needs a controlled, repeatable way to manage this area of delivery without adding unnecessary bureaucracy.
Related Glidepath processes
Related templates
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