The Communication Management Plan sets out how information flows in and out of the project, who is expected to respond, and when. It helps prevent confusion, delay and the ancient art of pretending nobody saw the email.
When to use this template
- Define formal communication rules
- Agree response expectations and reporting cadence
- Clarify stakeholder communication responsibilities
What it helps you capture
- Communication procedure
- Tools and channels
- Record-keeping approach
- Timings, stakeholders and responsibilities
Who usually owns it
- Project Manager
- PMO
- Stakeholder Leads
Practical use in an ICT project
Example: Communication Management Plan is useful on an ICT project where the team needs a controlled, repeatable way to manage this area of delivery without adding unnecessary bureaucracy.
Related Glidepath processes
Related templates
Book a consultation if you want help tailoring this template to your project governance approach.