An Exception Report is raised when a stage or the project is forecast to exceed agreed tolerances. It gives the board a clear picture of what has gone wrong, what it means, and what the realistic options are.
When to use this template
- Escalate tolerance breaches
- Recommend a path forward
- Support board-level decisions under pressure
What it helps you capture
- Reason for deviation
- Consequences and risks
- Options and recommendation
- Timescale and lessons learnt
Who usually owns it
- Project Manager
- Project Board
Practical use in an ICT project
Example: Exception Report is useful on an ICT project where the team needs a controlled, repeatable way to manage this area of delivery without adding unnecessary bureaucracy.
Related Glidepath processes
Related templates
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